Frequently asked questions
Check these practical details before ordering. For a question about your space or an existing order, contact us.
Product and fit
What options are available?
The organizer comes in black or white. You can buy one, or choose a same-color 2-pack or 3-pack.
What are the dimensions?
The supplier's product image shows approximate overall dimensions of 36 cm wide × 27 cm deep × 28 cm high. Measure the clear width, depth and height inside your cabinet. Allow for doors, hinges, pipes and other obstructions.
Can I use it under a sink?
Yes, if your cabinet has enough clear space around the plumbing. Check the measurements before ordering.
How does the multipack work?
Select black or white and a pack of two or three on the multipack product page. Each pack contains the selected number of organizers in the same color.
Ordering
How do I order?
Choose your color on the single organizer page, or select a color and quantity on the multipack page. Add it to your cart and review the order at checkout.
Can I change or cancel an order?
Contact us promptly with your order number. Changes may not be possible after processing begins.
Shipping, payment and returns
Read our Shipping Policy and Return and Refund Policy for full details.
Is there a first-order discount?
Use code BIENVENUE10 at checkout for 10% off your first order. The code is available to customers who have not previously purchased from our store. Enter your email at checkout so eligibility can be checked.
Where do you ship, and what will it cost?
We ship within the United States. Standard shipping is free with no minimum order.
When will my order arrive?
Review the delivery estimate shown for your order at checkout or in your confirmation.
Which payment methods can I use?
The methods available for your order are shown at checkout.
What if my item arrives damaged or incorrect?
Contact us with your order number and a description of the issue so we can review it.
How do returns work?
Contact us with your order number and the reason for your request before sending an item back. We will explain the available options and next steps.